Board Thread:Questions and Answers/@comment-30557719-20161121005806/@comment-33390855-20171018220907

Hmm, I've never heard it happening on a Windows computer, because like I said, I never even attempted a Genocide run and still got the Soulless Pacifist ending, so I assumed it was just a random glitch. I never fixed it, but playing the game on my Windows computer, it worked just fine. But for you, it was Chara showing up when you opened the game. I just got the Soulless Pacifist ending without ever even attempting Genocide. I guess it just never forgets sometimes. O.o