Talk:Genocide Route/@comment-71.233.136.249-20151008234945/@comment-7221318-20151009103638

The amount of misinformation surrounding this whole thing is saddening. What you need to do is go into Steam's Userdata folder, there's a couple of numbered folders. In one of those (I think it's random) is a bunch of folders for your games. You want to find the one numbered "391540". Inside is remotecache. You want to either delete that, or change it to be Read Only (which is what I did) and if you open the file (beforehand) you should erase everything but the numbers up top.

That's what I did, anyways, and it allowed me to do a True Reset and have no system_information file in the Undertale save folder. You don't actually HAVE to delete the whole folder, but I guess if you wanna be sure.

Hopefully that will help you, and maybe we can get some more accurate information listed.