Upon completing the Neutral Route, the protagonist receives a phone call after the credits that provides a hint to the next requirement for getting the True Pacifist Ending. If Flowey is spared, he appears afterward and elaborates on the hint, but if he is killed, the game immediately returns to the title screen. The protagonist can then reload their SAVE file to fulfill any missing requirements as long as they have not gained any EXP/LOVE; otherwise, they must reset their game. Note that killing Asgore or Flowey does not acquire any EXP, and the protagonist cannot SAVE after fighting them anyway.
The list of requirements are as follows:
- Throughout the game, never kill any enemies or gain any EXP/LV; essentially, only use non-lethal battle exits (spare, flee, or battle-ending ACTs). FIGHTing monsters or killing the Dummy in the Ruins does not cause this route to be aborted, as they do not accrue EXP. If one accidentally kills a monster, they can simply reload their save file.
- After fighting Papyrus, visit his house and complete the date/hangout with him.
- After Undyne passes out from pursuing the protagonist, get a cup of water from the nearby water cooler and pour it on her.
- Return to Waterfall and go to Undyne's house. Papyrus is waiting outside. Talk to him to enter the house, then complete the "cooking lesson" and faux battle with Undyne.
- Go through Hotland and the CORE. In Mettaton EX's fight, get the ratings to 10,000 (this includes using Alphys's phone upgrade to shoot at his heart during some of his combat rounds) to end the battle peacefully.
- If the Neutral Route has not been completed in a previous playthrough, it needs to be completed first. The next series of events can be triggered in two ways, provided that no EXP/LV have been gained: either by going through the game normally from the beginning after completing a Neutral Route, or by reloading the final save file of a Neutral Route.
- Backtrack out of the Core towards the MTT Resort, to the bridge connecting the two places. There, Undyne calls the protagonist, asking to deliver a letter for her.
- Talk to Undyne outside of Papyrus's house to receive Undyne's Letter.
- If the protagonist had reached the bridge without completing the "date" with Undyne, then backtracked to complete such, she gives them the letter after the hangout, unless their inventory is full in which case they have to receive it from her at Papyrus's house.
- If the protagonist discards the letter, they can return to Undyne to receive Undyne's Letter EX, which cannot be discarded.
- Put the letter under the door of Alphys's Lab and complete the "date" with her.
- Upon leaving the Garbage Dump (where befriending Alphys ends), Papyrus calls and tell the protagonist to meet Alphys at her lab. Return to Alphys's Lab to find a note leading to her "bathroom" containing the True Lab. Upon entering the True Lab, the True Pacifist Route cannot be aborted.
- Find the four keys scattered throughout the True Lab and put them in their proper slots to open the generator room. Turn on the generator to trigger a conversation with Alphys. Head back to the elevator near the generator room to be warped to New Home, with the exit blocked off by vines. This signals that the True Pacifist Ending will occur. It is impossible to leave New Home after this point.
- If Papyrus has not been befriended, backtrack to his house in Snowdin, where he is standing outside. Interact with him to initiate the date/hangout.
- If Undyne has not been befriended, backtrack to her house in Waterfall, where Papyrus is standing outside. Interact with Papyrus to initiate the Hangout.
At the entrance to the CORE, Undyne calls the protagonist (at the behest of Papyrus) to ask them to deliver her letter to Alphys.
If Undyne was befriended in the Pacifist-Neutral Route, she would give the protagonist the letter immediately after befriending her. She says that Papyrus suggested giving the protagonist the letter earlier, but that Undyne still hated them at the time.
After delivering the letter to Alphys, she mistakes the letter as being from the protagonist themself and goes on a date with them.
During Alphys's date, the two go to the Garbage Dump. They bump into Undyne, who decided to deliver the letter herself. Alphys tells Undyne some truths about her 'scientific' work, which was just her lazing around, watching anime and reading manga. Undyne expresses her support for Alphys, sending her off to train with Papyrus. She then confronts the protagonist about anime, asking if it is real. Regardless of the protagonist's response, Undyne thanks them, and the event ends.
After the date, Papyrus calls the protagonist and very specifically instructs them to go to Alphys's lab, citing no reason other than a 'good feeling' he claims to have about doing so. (This may be because Flowey told him to tell the protagonist, but did not want the protagonist to know.)
Arriving at the lab, the protagonist finds a note from Alphys, in which she declares she is going to "face her own mistakes." The note tells the reader to enter what was previously thought to be Alphys's bathroom to discover the truth, in case Alphys does not return.
The protagonist enters the door, which actually leads to an elevator. They take the elevator down to the True Lab, but it loses power and malfunctions, leaving them stuck in the lab. Exploring the lab, they find logs from long ago, detailing Alphys's experiments with SOULs and Determination to restore monsters from death. Injecting determination into the dead monsters successfully restored them to life, but they melted and turned into Amalgamates - fusions of several monsters. Several of these amalgamates attack the protagonist, but the protagonist spares them. The protagonist sees the determination extractor, resembling part of Flowey's form during his boss battle in the Neutral Route, and they learn that Alphys did some experiments with golden flowers, which produced a single living specimen who escaped.
The protagonist switches the power on, restoring power to the elevators. Some Amalgamates appear, but Alphys saves the protagonist from them, explaining that they were aggressive because they were hungry. She further explains that the monsters' bodies could not handle the determination, and thus melted together. Alphys thanks the protagonist for their support and declares to the Amalgamates that they will return home.
Alphys leaves the true lab, and the protagonist returns to one of the elevators. They receive a call from someone they do not recognize. The voice, implied to be Asriel (Flowey mimicking his voice), calls the protagonist by the name given to the Fallen Human at the beginning of the game, and tells them that 'everything has fallen into place' and that they will 'see you soon.'
The elevator appears to malfunction and lands the protagonist at the entrance to New Home. Vines jam the elevator shut.
(Ring...) (It's a voice you have never heard before.) <Name>... Are you there? It's been a long time, hasn't it? But you've done well. Thanks to you, everything has fallen into place. <Name>... See you soon.Mysterious voice to the protagonist over the phone shortly before they are brought to New Home
- Before the barrier, it is witnessed that the vines shut off the entrance to the elevator the protagonist came from. Also, non-combative enemies do not appear along with Sans.
At the barrier, the protagonist confronts Asgore. As they prepare to fight, Toriel arrives, incapacitates Asgore, and consoles the protagonist. After reprimanding Asgore for his actions, even going as far as to give him a simpler way to retrieve human SOULs, she is shortly later followed by Sans, Papyrus, Undyne, and Alphys, who all begin to chat. To Alphys's surprise, Papyrus reveals that a 'tiny flower' helped him call everybody to the Throne Room.
Flowey arrives and traps the other monsters in vines. He then thanks the protagonist for bringing them all to one spot, saying that he absorbed the humans' SOULs while the protagonist's friends were chatting, claiming he will absorb them all as well to achieve his 'real form.' He then reveals his true motive for causing the protagonist so much trouble - to keep them playing the 'game' so that they can 'play' with him forever. He gives the protagonist a chance to face him, promising to return everyone's SOULs and break the barrier if they win. As if to deny them even this, he plans to keep them trapped before mercilessly attacking them, saying he is willing to "kill them 1,000,000 times" to prove his point. Before delivering the final blow, the protagonist's friends protect them from Flowey's attacks while both healing and encouraging them to win. Shortly afterward, many of the monsters that the protagonist spared throughout the game arrive, healing the protagonist and seemingly putting Flowey off guard. However, he suddenly laughs at them for their 'stupidity' and absorbs their SOULs.
The protagonist sees that Flowey is now a young monster in a striped shirt, similar in appearance to Toriel and Asgore. He calls the protagonist by the Fallen Human's name, then transforms into an older, more powerful looking monster, introducing himself as Asriel Dreemurr. Asriel attacks the protagonist; if the protagonist's HP reaches 0 and their SOUL breaks, instead of restarting the game, the message "But it refused" appears and the SOUL reforms through determination and fully restores its health. After this happens once, the SOUL simply reforms and return to the battle.
After a certain amount of turns, Asriel attacks with an attack called "Hyper Goner," which resembles a goat skull (similar to the DT Extractor in the True Lab), sucking in bullets (and the SOUL) until the screen turns to white. The protagonist's HP is left at one after this attack if they get hit. Surprised at the protagonist's high determination, Asriel reveals that he was only using a fraction of his real power.
Asriel then transforms into a more powerful form of himself, threatening to reset the world's timeline, restraining the protagonist and preventing them from doing anything except struggling. The protagonist realizes that while they cannot save their game, they can save the monsters' SOULs, transforming the ACT option into the SAVE option. They reach out to their friends' SOULs (who are trapped in Asriel's SOUL) and bring them back by restoring their memories. After saving all their friends, the protagonist begins to save Asriel himself and see memories of him befriending the first human. The protagonist's friends' SOULs resonate within Asriel; he begins to cry, and his fire attacks start avoiding the protagonist's SOUL. He then begs the protagonist (referring to them as the Fallen Human's name) to let him win and attacks them with his strongest attack. The protagonist survives with their HP reduced to one ten-billionth of one point, and then saves Asriel, returning him to his form as a child.
Asriel apologizes to the protagonist. He tells them that the first human has been gone for a long time, and asks them for their real name, which is revealed to be "Frisk." Asriel tells Frisk that the monsters' SOULs allowed him to feel their emotions and desires - their love for Frisk and their desire for freedom, respectively. He expects Frisk not to forgive him for everything that happened, but they can choose to anyway, surprising Asriel. Using the six humans' SOULs and the monsters' SOULs along with their determination, Asriel destroys the barrier.
Asriel returns the SOULs and tells Frisk that without everyone's SOULs, he will eventually return to a flower. He asks them to forget about him and leaves, but Frisk has the option to console Asriel, causing Frisk to approach and hug him.
EpilogueFrisk wakes up in the room behind the Throne Room, much to the relief of their friends, who all know Frisk's name but do not remember much about what just happened. Toriel encourages Frisk to do as they wish, whether that be heading for the Surface or going for a walk Underground to see the rest of their friends. The monsters inform Frisk that they will follow Frisk to the surface when they are ready.
Frisk can go through the Underground and talk to NPCs, including the several monsters encountered only during battle encounters. They express their feelings, often about being free at last. In the beginning area with the golden flowers, Asriel can be found tending the flowers and can be talked to.
Leaving for the surface ends the game.
Frisk and their friends watch the sunset on the surface. Thinking about the future, Asgore asks Frisk if they would act as the monsters' ambassador to the humans.
Papyrus leaves to make a good first impression on the humans, having declared himself the mascot or ambassador depending on Frisk's decision. Sans retreats to the Underground (presumably through a shortcut) to ensure he does not have to check on Papyrus, while Undyne, Alphys, and Asgore leave to help Papyrus.
With everybody else gone, Toriel asks Frisk what they will do now. The protagonist can choose to stay with Toriel or not, and their decision affects the post-credits scene.
After Toriel and Frisk leave the screen, the True Pacifist Ending Credits starts. The names of all the monsters encountered in the game (except Jerry, non-Pacifist-exclusive Chilldrake, either Mad Dummy (if Mad Mew Mew is encountered) or Mad Mew Mew (if Mad Mew Mew is not encountered), and secret bosses So Sorry and Glyde) scroll down in a list ordered by area of encounter, interspersed with more developed main character animations. After this, a final bullet hell introduced by Asriel is initiated. This section includes the names of Kickstarter backers, and if all of the names are dodged, the Mysterious Door is unlocked.
After the credits, if Frisk is staying with Toriel, another scene plays, showing them in their new home on the surface. If Frisk parted ways with the monsters, then a photo of Frisk and their monster friends is shown. The Annoying Dog appears after some time on the ending screen. The player can do nothing except quit.
If the player reopens the game, Flowey speaks to "the player," telling them that "there's nothing left to worry about." He points out that the player is the only threat left, as they have the power to reset everything. He then asks them not to reset the game, which would return everybody to when they were trapped underground and asks the player to let them go. Flowey then asks that if they still wish to reset the game, the player needs to erase Flowey's own memories as well. Believing they might have heard this a hundred times already, he says his goodbyes to the player, calling them by the name given to the fallen human at the beginning of the game.The game's menu has none of Frisk's friends, as they have all left. The menu music is a significantly slowed down version, giving an ominous tone. The player can load their SAVE, which takes place before the ending, and they can replay the credits (and the special thanks) from there (though Asriel does not appear). The menu's reset option is replaced with 'True Reset'; this allows the player to rename the Fallen Human. Choosing a name resets the game and removes everybody's (including Frisk's and Flowey's) memories.
After the protagonist completes a Genocide Route and restores the world after erasing it, several things are significantly altered.
- If the protagonist chose "I have places to go" when Toriel asks, the picture in the credits shows all of the characters' faces crossed out, and the protagonist is replaced with the sprite of the first human.
- If the protagonist chose "I wish to stay with you", after Toriel leaves the pie in the room, within four seconds, Frisk would turn in the bed to face the screen, only to reveal Chara's face with red eyes. A low-pitched version of Flowey's laugh plays, and the screen cuts to black.
- The Annoying Dog does not appear to sleep under THE END after the credits.
- The "THE END" text is displayed in red instead of white.
- Anticipation plays at an extremely reduced speed at the end screen (slower than the times it is played in the Genocide Route itself), where Memory would usually play at normal speed.
- It is only in the True Pacifist Route that the player learns the protagonist's name, Frisk.
- Naming the fallen human "Frisk" at the beginning of the game activates Hard Mode.
- If a True Pacifist Ending has been completed before, then Sans's Workshop contains a photo of "the protagonist" standing with Sans and all [their] friends. This is likely the picture shown at the end if the protagonist chooses not to stay with Toriel.
- There was a glitch in which the protagonist could fight and kill enemies in the CORE before receiving Undyne's Letter. This glitch allowed the protagonist to reach this ending even after gaining EXP and LOVE. This was patched in version 1.001.
- If the spacebar were pressed when Alphys and Undyne were standing close to each other, after the Faux Asgore battle, their kissing animation would start very early. This was patched in version 1.001.
- If the protagonist chooses to stay with Toriel, the room they are seen sleeping in bears strong similarities to Ness's room in EarthBound; the bed is kept to the far right, the door to the far left, and a window, lamp, and dresser somewhere kept to the back of the room.